How Climate Action Can Boost Your Brand and Attract Customers

Ariel Le
April 4, 2025
Customer tapping to pay on a card machine

Taking climate action isn’t only beneficial for the Earth. There are many reasons that creating sustainability initiatives can be advantageous for your company’s brand, and in turn attract more business. Here are a few motives aside from protecting the environment!

  1. Enhance Brand Reputation

Customers are more likely to trust companies that are transparent about their environmental impact and take action to care for the planet. A strong sustainability ethos can differentiate your brand from competitors and position you as a leader in corporate social responsibility. Customers are 20% more likely to purchase from a brand they believe are transparent over their competitors. Not to mention, sustainability leaders often gain favorable media attention. Implementing climate action initiatives, such as reducing your company’s carbon footprint, investing in renewable energy, or creating corporate environmental programs, can attract positive press coverage, social media attention, and storytelling that resonates more strongly with customers.

  1. Increase Customer Loyalty

Increasing numbers of consumers , particularly Gen Z and Millennials are prioritizing sustainability in their purchasing decisions. In fact they are 27% more likely to make a purchase than older generations if they believe a brand cares about its impact on the planet. They care about the environmental impact behind the production of their purchase, the footprint it creates to have it delivered, and the lifecycle of the product after disposal. Customers prefer to support businesses that align with their values, so an increasing number of companies are making an effort to support sustainability initiatives. Studies show that consumers are actually willing to pay, on average, 9.7% more if they know the product is sustainably sourced. Taking corporate climate action allows current customers to gain confidence in your business while also attracting new eco-conscious customers as well. Additionally, consumers connect with businesses better through stories. Sharing the journey of how your company is contributing to climate change can humanize your brand, foster connections, and help consumers feel more invested in your success. Consumers are not only considering the benefits of a product and service, but the mission and conscience of a business. Interested in learning more about how to communicate sustainability efforts to customers? Check out our other blog post

Reusable grocery bag with phone laid on top displaying a recycle symbol
  1. Reach Compliance with Regulations

Many countries are tightening regulations around sustainability and climate change. Taking early action can keep you ahead of the curve and ensure compliance with future regulations. Failure to comply with ESG regulations can lead to consequences such as significant fines, lawsuits, and even jail time in certain states. Not to mention, reputational damage and a loss of business opportunities. Due to the changing regulations and increase in customer values for sustainability, there is a growing market for green and sustainable products. By investing in climate action now, your business can tap into these emerging markets and expand your reach. Having sustainable products and services can also help you enter new sectors, such as the renewable energy or green building markets, giving your brand a competitive edge. 

  1. Cut Costs

On top of boosting your company’s brand image, sustainable practices can lead to cost savings in the long run. Actions such as reducing energy consumption, minimizing waste, and optimizing supply chains can lower operational costs for your business. There are also numerous tax incentives, subsidies, and grants offered at the state and federal level for companies investing in sustainable activities. Check out our other blog post to learn about government incentives and the application process. With every-changing government regulations, it’s important for your company to stay on top of eco-friendly practices. Investing in them now can minimize the risk of potential fines or reputational damage down the line.

Hand adding a coin into a piggy bank.

Embracing climate action not only benefits the environment but also presents a strategic opportunity to strengthen your brand reputation and attract loyal customers. Through eco-conscious initiatives, your business is able to stay ahead of regulatory changes, cut costs through operational efficiency, and build a competitive advantage. Sustainability efforts have the power to enhance brand image and increase customer retention. As consumers and industries continue to prioritize sustainability, businesses that lead with purpose and responsibility will position themselves for long-term success and a positive impact. 

Ariel Le
April 4, 2025

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